Shipping Policy

Shipping Policy

At Windspinr, we aim to provide a straightforward and reliable delivery process for our customers. Below, you will find all the necessary information regarding our shipping policies:

Order Processing:
- We process orders from Monday to Friday, excluding weekends and holidays.
- Orders are typically processed within 2 business days of placement and shipped on the following day after processing.
- Please ensure that your shipping address is accurate when placing your order, as changes cannot be made once the order is dispatched.

Shipping Times and Costs:

*Please note that these shipping times are approximate and serve as estimates, not guaranteed delivery dates.*

The United States:
- Standard Shipping: $9.98 (7-15 days)
- Express: $21.99 (3-10 days)

International:
- Standard Shipping: $9.98 (11-21 days)

Tracking Your Order:
- Please allow 2–5 business days for tracking information to become available.
- In some cases, tracking information may not update, but rest assured, your order is on its way.
- If you haven't received your order within the estimated delivery time, please don't hesitate to contact us.

International Taxes and Duties:
- For international customers, you are responsible for any inbound duties, taxes, and fees as determined by your local Customs authority.
- These fees are paid to your local carrier or government and are not collected by Windspinr, making them non-refundable.
- We recommend contacting your country's customs office or tax agent for information on charges and rates for packages arriving from abroad.
- If items are returned due to customs issues, please note that we will not refund the shipping fee.

Contact Us:
If you have any questions or concerns regarding our shipping policies, feel free to contact us at info@windspinr.com. Your satisfaction is important to us, and we're here to assist you.